Appointment Booking and Cancellation Policy


ALL APPOINTMENTS MUST BE BOOKED THROUGH MY ONLINE BOOKING SYSTEM (see "schedule now" buttons on my FB page and website) NO EXCEPTIONS. I will no longer be booking appointments through facebook, text messages or friends of friends. NO EXCEPTIONS. Every single appointment must abide by the 48 hour cancellation policy. Meaning, if you would like to cancel your appointment you need to give a minimum of 48 hours notice. Anyone not abiding by the 48 hour cancellation policy will be charged the full price of their appointment. Clients with more then 2 no shows will be dismissed. No exceptions.

If you are more then 15 minutes late for your appointment you will most likely have to reschedule. If you are a client that is always late, or mostly late, find a new stylist. I will not let my clients who do run on time be inconvenienced. I  understand things happen and sometimes it happens, that's ok. It's the clients who are always late that this is an issue.

Weddings are an entirely different policy all together, please review the wedding contract and rates for info.


Genn Shaughnessy

MUAH MakeUp And Hair , 1811 Western Ave , Albany, NY 12203

Genn Shaughnessy is a Commercial MakeUp Artist, Licensed Hair Stylist and Beauty Expert in Albany, NY who provides camera ready makeup and hair styling services for HD, TV, Photo and Film. 

Genn’s ability to produce various types of MakeUp Artistry and Hair Styling for HDTV, Photo and mixed media demonstrates her amazing eye for detail and her ability to think outside the lines of conventional thinking. Genn's vast knowledge of cosmetics & beauty tools shines in writing and producing beauty segments, blog posts and educational tutorials.

Genn Shaughnessy has numerous film, print and web  credits to her name that include FOX, People Magazine, Teen People Magazine American Idols Live and Trading Spaces. She combines tremendous talent and make-up savvy with a plethora of experience and the ability to deliver uncompromising quality of work to every professional work setting.

Genn has trained under various accredited Directors and Department Heads and can boast working with celebrity clients such as; Ron Perlman, Judy Greer, Michael Shannon, Thomas Lennon, Christina Hendricks, Michael Torpey, Carrie Underwood, Alessandro Nivola, Alicia "Lecy" Goranson, Julianne Nicholson, David Cassidy, NY Giants Brandon Jacobs, and even former New York State Governor Elliot Spitzer.

Genn is also available for public speaking engagements, corporate training & seminars and private or industry staff makeup lessons.